Official support

Contact PBCayman

Use the verified destinations below for public information, account access, and support.

01

Public website

Review public information, security guidance, and policies.

pbcayman.com
02

Account portal

Registration, sign-in, password recovery, and account services.

app.pbcayman.com
03

Email support

For access, verification, transaction, or general service questions, email the official support address.

[email protected]
Keep sensitive information private

Never send your password, one-time verification code, full card details, or private authentication keys by email. PBCayman support will not ask you to disclose your password.